Keywitch
How Keywitch handles your key data
If you’re storing keys in someone else’s system, you should know exactly what’s being kept and who can reach it. Here’s the straight version.
What Keywitch stores
For each key: the photograph you upload, a cropped image of the blade, and a set of measurements taken from it — how many cuts, where they fall, how deep they sit. Plus whatever you add: a name, tags, a folder, notes.
What those measurements are not
They’re not a bitting code. There’s no brand, no keyway, no blank reference, and the units are internal to Keywitch’s own processing — they mean nothing to a key cutting machine. On their own they don’t tell anyone what to cut.
The part worth being careful about
Keywitch keeps your original photograph, and a clear photo of a key is a photo of a key. Everything held about a key is treated as exactly that sensitive.
How it’s protected
- Every request for a photo or a measurement is checked against your account before anything is sent. Nothing is served straight off the disk.
- Your keys are only ever compared against your own library and your team’s — never anyone else’s.
- The database isn’t reachable from the internet.
- Everything between your browser and the server is encrypted over HTTPS.
- Off-site backups are encrypted in transit and at rest, and expire within 30 days.
- Passwords are hashed and not recoverable by anyone.
- Hosted in Australia.
Being straight with you
The files themselves aren’t individually encrypted on disk — your data is protected by per-request authorisation checks rather than field-level encryption, which is standard for services of this type.
As the operator, I have technical access to the system. There’s no point pretending otherwise.
What you control
Delete any key at any time and its photo and measurements are removed immediately. Close your account and everything goes with it.
One request
Keywitch has no idea what lock a key opens unless you tell it. Please don’t type addresses or door names into notes — a key labelled “front door, 12 Smith St” is a much more sensitive record than one labelled “Set A, key 3”, or “back shed”.
Short, non-identifying labels are better for everyone, at home as much as in an office.
For procurement
If you have a security questionnaire, get in touch at support@keywitch.com.au and I’ll send you the full internal write-up rather than a summary.
The privacy policy and terms set out the contractual side.